Shipping policy

Shipping & Return Policy

We take pride in creating high-quality, custom products just for you. Please review our shipping and return policy carefully.

Shipping

Tracking information will be provided once your order has shipped.

Pixzee Press is not responsible for shipping delays caused by carriers, weather conditions, or customs processing.

Returns & Refunds

Custom Orders Are Non-Returnable – Because our custom created products are made to order, we cannot accept returns or exchanges for custom items.

Issue Resolution – If your order arrives damaged or there is a manufacturing issue, please contact us at support@pixzeepress.com within 7 business days of receiving your order. We will work with you to find a suitable solution.

Order Cancellations – Custom orders cannot be canceled once production has started. Please review your design carefully before purchasing.

Payment Disputes – Unauthorized payment disputes or chargebacks may result in restricted purchasing privileges. If there’s an issue with your order, we encourage you to contact us first so we can assist you promptly.

By placing an order with Pixzee Press, you agree to these terms. We appreciate your understanding and are committed to providing you with the best possible experience!